Casino Lab Review

Updated January 17th, 2022.

Casino Lab Rating
Casino Lab

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Quick Overview

Casino Bonus
Welcome Bonus
100% up to €300 + 300 Spins (T&C)
Casino Games
Casino Games
1,500+
Casino Gaming Providers
Gaming Providers
NetEnt, Microgaming, Yggdrasil, Play’N GO, Red Tiger, Relax gaming, BTG, Pragmatic, Quickspin, Evolution.
Live Casino
Live Casino
Yes, by Evolution
Mobile Casino
Mobile Casino
Yes
Casino Payment Methods
Payment Methods
Credit/Debit Cards (Visa, Mastercard, Maestro), Neteller, Skrill, ecoPayz, Trustly, Sofort, Boku, PaySafeCard, Entropay, Euteller, Interac, Jeton, PayPal, Apple Pay, AstroPay.

Pros

  • Trusted casino, licensed by MGA and UKGC.
  • 1,500+ games.
  • Accepts players from most of Europe.
  • Fast customer support on phone, live chat and email.

Cons

  • 2% Withdrawal Fee.
  • Skrill, Neteller, Paysafe, Paypal, Ecopayz are not eligible for the New Player Welcome Bonus.

Launched in 2020, Genesis Global Ltd’s Casino Lab brings a science-themed based online gambling experience for the players. Everything, from the website layout to the choice of games and promotions makes sure that the players have fun using the casino.

But does Casino Lab get everything right? That’s what we will find out in this detailed Casino Lab review.

Casino Lab Licence and Security – 10/10

With licences from the Malta Gaming Authority and the British Gambling Commission, you are assured that you are playing in a legal, legitimate online casino.

Casino Lab also offers various responsible gambling features in accordance with regulatory requirements. The online casino also offers SSL security on its website, so you need not worry about your personal or financial details falling into fraudulent hands.

The casino’s parent company, Genesis Global Ltd. runs a number of other online casinos, all licensed by respected authorities such as the MGA, UKGC, and the Swedish Gambling Authority. Their clean track record can be verified by visiting these authority websites.

To sum it up, we can safely say that Casino Lab is a legitimate, trusted online casino with authorisations from the necessary boards.

Casino Lab Games & Software – 9/10

When it comes to the collection of games and software providers, Casino Lab does as good as most other top online casinos.

They have an extensive collection of games ranging from classic casino table games to modern live casino games. With more than 1,500 titles to choose from, players will never be bored with playing the same game again and again.

On top of that, some of the best game providers in the iGaming industry are powering Casino Lab’s games. With big names like NetEnt, Play’n GO, Evolution on board, Casino Lab does not fall short in any aspect of gaming or casino software.

Online Slots

Online slots are extremely popular in the world of online casinos. Leading titles like Book of Dead, Joker’s Luck, Thunder Struck, and Reel King are some of the most popular online slots in Casino Lab.

With hundreds of online slots of varying themes and mechanics, Casino Lab is great for anyone who loves classic slots, video slots, or the latest Megaways slots.

Jackpot Slots

With a great selection of jackpot slots and progressives, players get a chance of winning impressive prizes in Casino Lab.

Some of the top jackpots on offer are Mega Moolah, Queen of Alexandria, Leprechaun Goes To Hell, Book of Atem Wowpot, Divine Fortune, and Immortal Romance.

Players can see the current prize money up for grabs for each game once they visit the jackpot section of the Casino Lab’s website.

Apart from the traditional jackpot slots, there are a bunch of Must-Fall Jackpots and Megaways games with even more alluring rewards. All in all, there are over 70 jackpot titles to enjoy at Casino Lab.

Live Casino Games

No modern online casino is complete without live dealer games. In their live casino section, Casino Lab offers roulette, blackjack, baccarat, poker and various live game shows.

Players can enjoy the experience of a real casino from the comfort of their homes with over 100 live dealer titles.

Top live gaming provider, Evolution, powers all their live dealer games. Hence, the experience of playing live games in Casino Lab is among the best you can find on the internet. Still, with only one live provider on board, the choice of games is not as vast as we have seen in some other top gambling sites.

Welcome Bonus & Promotions at Casino Lab – 7/10

With intense competition nowadays, online casinos offer impressive set of welcome bonuses to draw in players. Apart from new player bonuses, they also hold regular promotions and bonuses to keep existing players engaged.

Welcome Bonus for Rest of Europe

Casino Lab does a fair job here, and the first deposit welcome bonus of 100% bonus of €300 + 300 Free Spins looks good. However the second, third, and fourth match bonuses are rather small, and so, take away the wow factor from the Welcome Package. (Full T&Cs).

DepositMaximum BonusMatchBonus Code
First€300 + 300 Free Spins on Book of Dead100%
Second€40050%WCL2
Third€40025%WCL3
Fourth€40025%WCL4

Key Bonus Terms: This welcome bonus is available only to players who sign up to the casino for the first time. Players must be above 18 years of age to qualify for the welcome bonus. A minimum deposit of €10 is required to get the benefits of the bonus, and players can only spend the bonus amount on select games. The welcome bonus needs to be wagered at least 40 times before the winnings become eligible for withdrawal. Coming to free spins, players get the first 30 free spins instantly upon making the deposit. The rest of the free spins come at a rate of 30 per day for 9 days. However, players can use their free spins in only one title – Reactoonz. It is also important to note that players cannot withdraw more than €100 from the free spin winnings. While making the deposit for the welcome bonus, be sure to not use e-wallets like Ecopayz, Nettler, Skrill, PayPal or Paysafe as these payment options do not qualify for the welcome bonus. (Full T&Cs).

Casino Lab UK Welcome Bonus

New players from the UK can claim a first deposit Welcome Bonus of 100% up to £100 + 300 Spins on the Reactoonz slot.

Key Bonus Terms: 18+ New players Only. £10 minimum deposit. £5 max. bet using Bonus. 40x wagering applies. Bonus valid for 14 days. 30 Spins on pre-selected games will be credited instantly, then 30 per day for 9 days on Reactoonz. Free Spins are valid for 72 hours from credit. Max. Free Spins winnings £100. Ewallets excluded. begambleaware.org. (Full T&Cs).

Casino Lab Finnish Welcome Bonus

New Finnish players can claim a Welcome Bonus of 100 Free Spins on the Reactoonz slot after making a first deposit.

Key Bonus Terms: New players Only. €20 minimum deposit. €5 maximum bet using Bonus. 40x wagering applies. Bonus valid for 14 days. 20 Free Spins will be give immediately after the first deposit. The remaining Free Spins will come in 20 daily instalments over the next 4 days. Free Spins valid for 72 hours from credit. (Full T&Cs).

Casino Lab Norway Welcome Bonus

New players from Norway are welcomed with a first deposit bonus of 3000 KR and 300 Free Spins on Reactoonz slot. The second deposit offers a 50% up to 4000 KR bonus, while the third and fourth deposit bonuses offer 25% up to 4000 KR.

Key Bonus Terms: New players Only. Minimum deposit is NOK 100. Maximum bet using Bonus is NOK 50. 40x wagering applies. Bonus valid for 14 days. 30 Free Spins will be give immediately after the first deposit. The remaining Free Spins will come in 30 daily instalments over the next 9 days. Free Spins valid for 72 hours from credit. Maximum cashout allowed from the free spins is NOK 1,000. (Full T&Cs).

Casino Lab Live Welcome Bonus

Casino Lab has a special Welcome Bonus for players who love to play live dealer games. A 100% up to €100 Live Casino Bonus (T&Cs) will let you play all Live Roulettes, Live Blackjacks, and the Live Dream Catcher game. Any other live casino game such as Baccarat or Poker are excluded from this bonus offer.

Banking & Cash Out – 8/10

Payment methods and gateways are of primary importance in any real-money online casino. Casino Lab does a decent job by offering multiple payment options and supports multiple currencies such as EUR, GBP, NOK, SEK, DKK, CHF, CZK, CAD, ZAR, PLN, RUB, and RON.

The only little drawback could be the lack of support for cryptocurrencies at the moment. Apart from that, the list of payment methods ensures that players from different couture and regions can enjoy playing in Casino Lab with ease.

Here’s a complete list of the payment options available in Casino Lab. Do note that availability may depend on your jurisdiction.

Deposit and Withdrawal Methods at Casino Lab:

Credit/Debit Cards
(Visa, Mastercard, Maestro)
PayPalNetellerSkrill
TrustlySofortBokuecoPayz
PaySafeCardEntropayEutellerMuchBetter
InteracJetonApple PayMifinity
giropayBriteZimplerAstroPay
Online Bank TransferInstaDebitEcoBank 

As we can see from the list, Casino Lab has support for everything from Ewallets to instant bank transfers. What may disappoint some is the lack of support for cryptocurrencies. Many online casinos nowadays offer deposits and withdrawals through cryptocurrencies, particularly Bitcoin and Ethereum.

On the other hand, Casino Lab has support for PayPal – something that many online casinos miss out on.

Except for Boku, Ecopayz, and Paysafecard, the maximum deposit per transaction is €5,000 or currency equivalent. For Boku, it is 30 GBP, 200 GBP for Paysafecard and €1,000 for Ecopayz.

Withdrawal times, after approval:

  • Visa, Mastercard, Apple Pay: between 1 – 3 business days
  • eWallets (PayPal, Neteller, Skrill, ecoPayz, Jeton, Mifinity): Instant
  • Trustly: Instant
  • Online Bank Transfer: 3-5 Business Days
  • Interac e-Transfer: 3-5 Business Days

The most impressive feature of the banking and cash out segment of Casino Lab is their processing time. All deposits and withdrawals are processed without any delay. If you are withdrawing using eWallets such a Skrill or by online bank transfers (such as Trustly), you can expect the withdrawals to reach you in a few hours.

Do make sure that you have completed your KYC with the casino. Also, for players withdrawing for the first time, the casino may ask for verification documents such as bank statement, or a copy of the credit/debit card you had used for depositing.

Maximum Withdrawal Limits: Casino Lab players can withdraw a maximum of €22,000 per month but not more than €5,500 a week of their winnings (except for progressive jackpot wins where this limit doesn’t apply). VIP players may be treated to higher limits as per the casino’s decision.

Minimum Withdrawal: The minimum withdrawal amount is €10.

Casino Lab charges a 2% fee (minimum fee of €1.90) for all withdrawal transactions.

Casino Lab Mobile – 8/10

Casino Lab Mobile
Casino Lab Mobile

It goes without saying that no modern online casino is complete without support for mobile gaming. With the rise in the popularity of smartphones, more people prefer to play casino games from their smartphones instead of laptops or PCs.

In terms of smartphone support, Casino Lab does a great job of offering a fully compatible mobile version of all the titles on the platform. It is further facilitated by the presence of top gaming developers. These developers ensure that all their games run perfectly on mobile devices without any hiccups.

Casino Lab offers a polished, fully-functional mobile version of their website that does not require you to download anything to your phone. You can simply open the casino website in your web browser to start playing.

Apart from enjoying different titles in Casino Lab, players can easily deposit and withdraw money using their mobile. It is a great feature for those players who are constantly on the move or play online casino games while travelling. Casino Lab ensures that players get the complete online casino experience – no matter where they are or what device they use.

Casino Lab Customer Support – 9/10

Casino Lab scores good in the customer support department, too. It has every customer support feature that players can ask for, including live help chat. Apart from live chat, players can reach out on casino’s email address or by using the website contact form at any time.

Here’s how you can get in touch with Casino Lab:

  • Online Live Chat
  • Use the website’s contact form
  • Email: support@casinolab.com
  • Phone: UK: 08007555348 | Sweden: 0200896337 | Finland: 0800919883 | Norway: 80013402 | Germany: 08006644883 | Rest of Europe: 00356 27782826.

Using the live chat feature in Casino Lab is very easy. All a player needs to do is click or tap the chat button hovering on the lower bottom of their screen. From there, players can fill up a form with their query, and a Casino Lab customer executive will reach out to help.

Having great customer support is non-negotiable for any online casino. Despite all efforts, there can be delays in payments and withdrawals at times. Apart from that, players can sometimes experience glitches or bugs in the platform or games.

Casino Lab’s customer support team helps in dealing with these problems, and they are very prompt in responding too.

Casino Lab Review – Final Thoughts

Casino Lab is among the best online casinos we have tried and tested. Apart from all the features and functionality, what also stands out is the visual elements of the platform. Based on a science theme, Casino Lab is not only efficient, but also fun to use. Though the website layout might feel a bit cluttered at times, the overall experience is not hindered at any point.

With a great collection of games and leading game providers, Casino Lab takes good care of its gaming segment. In its payment methods and gateways, the only drawback is the absence of support for cryptocurrencies. However, a range of alternate payment options, along with quick payouts, make up for that.

In the legal aspect, Casino Lab is a safe and authorised online casino with licences from the United Kingdom Gambling Commission and the MGA. Overall, we find it a modern, trustworthy casino to enjoy the latest online games.

Casino Lab FAQ

Is Casino Lab legit?
Yes, Casino Lab is completely safe and legitimate. The casino is licensed and regulated by the Gaming Commission of Malta and the Gambling Commission of the UK. Players need not worry about falling into any scam while playing in this online casino.
How long do withdrawals take at Casino Lab?
Barring exceptions, all payouts in Casino Lab are processed within 24 hours. In case of any delays or hiccups, players can easily reach out to their customer support team.
Does casino Lab promote Responsible Gambling?
Yes, casino Lab supports responsible gambling and offers various tools to help you keep track of your spends. Players can choose to put a cap on how much money they spend in a session. Apart from that, players can use self-exclusion tools such as setting up of ‘cool-off’ periods by contacting their support staff. These features comply with regulatory requirements and help players always stay in control. Casino Lab is enrolled in Gamstop too.
Can I play demo/free games at Casino Lab?
Yes, except live dealers and progressives, most titles are playable in demo mode. Depending on your jurisdiction, you may have to open an account with Casino Lab before you are allowed access to the demo games.
How to contact Casino Lab?
Players can contact Casino Lab through email (support@casinolab.com), telephone (08007555348 (UK), 00356 27780065 (Rest of Europe)), and live chat.

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Restricted Countries: Restricted regions include Belgium, Bulgaria, Estonia, France, Greece, Hungary, Poland, Portugal, Romania, Slovenia, Switzerland, The Netherlands.

Casino Lab Factsheet

Gambling LicencesMalta Gaming Authority, licence number MGA/B2C/314/2015. UKGC, licence number 45235.
Year of Establishment2020
Welcome Bonus4 Tier Welcome Package offering €1,500 in Bonuses and 300 Free Spins. (T&C)
Wagering Requirement40x (Bonus)
Minimum Deposit€/£ 10
Payment MethodsCredit/Debit Cards (Visa, Mastercard, Maestro), PayPal, Neteller, Skrill, ecoPayz, Trustly, Sofort, Boku, PaySafeCard, Entropay, Euteller, Interac, Jeton, Apple Pay, AstroPay, MuchBetter, MiFinity, Neosurf, Skrill Rapid Transfer, Online Bank Transfer.
Currencies AcceptedEUR, NOK, SEK, GBP, CHF, USD, CAD, AUD, ZAR, CZK, PLN, RUB, DKK, RON, GEL, TRY, CNY, NYZ, MXN, NGN, BGN, HRK, HUF, PEN, KRW, UAH.
Withdrawal SpeedInstant – 5 working days, depending on the withdrawal method.
Min. Withdrawal€/£ 10
Withdrawal Limits€5,500 per week, €22,000 per month.
Withdrawal Fees2% (minimum of €1.90)
All Games1,500+
Top GamesStarburst, Big Bass Bonanza, Dynamite Riches Megaways, Wolf Gold, Money Train.
Live CasinoYes, 100+ variations of Roulette, Blackjack, Baccarat, and Live Game Shows from Evolution.
SportsbookNo
Game ProvidersNetEnt, Microgaming, Yggdrasil, Play’N GO, Red Tiger, Relax Gaming, Big Time Gaming, Pragmatic, Quickspin, Evolution, iSoftBet, Wazdan, Gamomat. Skywind, Push Gaming.
Game AuditorsTechnical Systems Testing (TST), eCOGRA.
TournamentsSlot Tournaments
VIP ProgramNo
Mobile AppNo
Casino OwnerGenesis Global Limited.
Casino Address28, GB Buildings, Level 3, Watar Street, Ta’Xbiex, XBX 1301, Malta.
Emailsupport@casinolab.com
PhoneEurope: 00356 27782826. UK: 08000294556. Canada: 16475599656.
24-Hour Customer SupportNo
Available LanguagesEnglish, Swedish, Finnish, Norwegian and German.
Website www.casinolab.com

Page author  Content Author: OnlineCasinoSpinz

In 2016, we started Online Casino Spinz (OCS) with an aim to offer quality information on European online gambling, which is our area of expertise. Thus, OCS focuses exclusively on European online casino gaming. We have been closely associated with the iGaming industry for more than 10 years and understand...

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